Safe Sacs FAQs
We live in a world teeming with information, let’s Cut The Noise and answer your FAQs.
We wanted to create something that will enable new parents to find the time to focus on their own wellbeing, because a grounded, happy parent means a grounded, happy baby.
Our team is proud to develop a product that is designed to support the parent as much as it cares for the baby.
On behalf of the whole team at Safe Sacs, thank you for taking the time to care for yourself.
Understanding TOG
TOG stands for "Thermal Overall Grade." It's a measurement used to indicate the warmth or thermal insulation of bedding, such as blankets and Sleep Sacs!
The TOG rating helps guide parents in choosing bedding suitable for different room temperatures. A higher TOG rating means more warmth, while a lower TOG rating indicates lighter warmth.
FAQs
What is the Smartsafe device range?
The Smartsafe is connected up to 50 meters, however like all bluetooth devices, the closer the range, the more accurate.
How do I connect to the SmartSafe Device?
Go into setting on your phone, ensure bluetooth is ON and the closest devices will be listed. Select your device.
How Safe is my Smartsafe Device?
The device has no heat output and has undertaken strenuous safety testing and is in compliance with the Code of Federal Regulations (FCC).
Which pocket should I use for my Device?
Our Safe Sacs are completely customisable, because we know that no one knows their baby better than their carer. If you have a tummy sleeper, we recommend the side pocket, and if you have a baby who sleeps on their side or back, we recommend the front pocket.
What happens if I accidentally put my Smartsafe through the wash?
As a parent, we know accidents happen, and often! Although we don’t recommend the Smartsafe going through the machine, the unit is IP67 rated, which means it is fully waterproof.
What if i want to change my babys sleeping parameters on my Safe Sac app?
If you decide you’d like to tweak our pre-set alarms, you have full control. You can change the alerts through your Safe Sacs app Settings - Manage Temp Alerts.
Can I machine wash my Safe Sac?
Absolutely, no one wants to hand-wash. Gentle, cold machine wash with like colours.
How many Safe Sacs do I need?
Depending on what your climate control is at your house, we recommend at least two Sacs of varying TOG to cover different sleeping conditions. There are also life’s little accidents, so keep one on reserve when the other is in the wash.
How do I know what TOG rating to use?
Our Safe Sac app will auto recommend which clothes and TOG is best for your baby, depending on their room temperature. We will take the guesswork out of bedtime for you.